Shipping & Delivery Policy

1. Shipping Overview
We provide reliable worldwide shipping, striving to ensure that your orders reach you as quickly, safely, and efficiently as possible.
2. Order Processing Time
All orders are verified, processed, and packed within 1–3 business days from the time of purchase.
Orders placed on weekends or official holidays will be processed on the following business day.
You will receive a shipment notification email containing tracking links once your package is dispatched.
3. Shipping Methods & Estimated Times
Standard Global Shipping: Delivery generally takes 12–15 business days (depending on your specific country and region).
Please note that shipping times are estimates provided by carriers and may fluctuate during peak shopping seasons, holidays, or due to severe weather.
4. Order Tracking
Once your tracking number becomes active, you can monitor your package's transit progress online. If you do not receive your tracking number within 4 business days or have logistics inquiries, contact us at service@faithehub.com.
5. Shipping Destinations
We proudly ship to major countries worldwide, including the United States, Canada, Australia, the United Kingdom, and many others. If you cannot find shipping options for your country at checkout, please contact us to check availability.
6. Customs, Taxes, and Import Duties
For international orders, shipments may be subject to customs duties, import clearance fees, or local taxes depending on your country's regulations. These additional fees are the sole responsibility of the customer and are not covered in our product pricing or shipping fees.
7. Lost or Damaged Packages
If you believe your order is lost in transit or arrives physically damaged, please contact us within 7 days of the delivery/estimated date. We will coordinate directly with the carrier to resolve the issue via replacement or refund. Keep all original packaging materials for potential inspection.